2023.09.13 Platform updates, bug fixes, feature highlights, and coming soon
New:
Start/End Date and Enahanced filters now available in the Shared Inbox
HR Heads Up report available to Cortex users with an HR access level
Bug Fixes:
Employee Survey Analytics comments on detail view did not honor location filter
Color dots missing from answer choices on Call and Employee Script Manager pages
User Management list not loading for some users
Feature highlights:
Use the “More Filters” button in the Shared Inbox to drill down to specific results like patient payer or an Employee Survey script
Cortex’s Knowledge Base has hundreds of self-help articles to answer your questions about the platform and help your team get maximum value using the platform.
Coming soon:
Infinity scroll on the Shared Inbox
Join Cortex’s Customer Success team for a webinar on September 26th at 10am MST. This webinar will focus on the importance of and best practices for Cortex Champion.