2023.10.11 Platform updates, bug fixes, feature highlights, and coming soon
New:
Infinity scroll on Shared Inbox
Update Opportunity statuses
Unsuccessful calls now visible on patient expanded history
Employee anniversaries now show the anniversary year in the list and detail view
Bug Fixes:
Clicking any folder in the Shared Inbox did not update event numbers on cards
Clicking on Archive folder did not remove events from inbox list view
2-week lookback clears out when you click any folder in Shared Inbox
Completed QR Code surveys were not visible in Shared Inbox
Weekly Opportunity report temporarily disabled
Google Reviews and Transitions removed from filtered Opportunity outcome results
Transition Manager document auto-uploader issue
Feature highlights:
Use the “More Filters” button in the Shared Inbox to drill down to specific results like patient payer or an Employee Survey script
Cortex’s Knowledge Base has hundreds of self-help articles to answer your questions about the platform and help your team get maximum value using the platform.
Coming soon:
Updated Cortex User Manual
Join Cortex’s Customer Success team for a webinar on October 24th at 10am MST.