2022.12.14 Platform update, bug fixes, feature highlights, and coming soon New: - Employee Reputation Manager- Cortex helps your organization obtain Glassdoor and Indeed reviews from your employees Bug Fixes: - Missing call recording issue (all missing recordings added retroactively as well) - Alert emails slow to load - User Management report slow to load - Formatting issue after printing or saving a page as a PDF Feature highlights: - Patient Reputation Manager helps your organi...

2022.11.09 Platform updates, bug fixes, feature highlights, and coming soon New: - Ability to sign up for HR access at select locations with access to multiple locations - Export and print buttons added to many list views and reports - Expiration date for employee surveys is now configurable Bug Fixes: - CheckUp Call recordings unavailable for some calls - Password reset email issue - Notification Settings popup not scrollable Feature highlights: - User Management Report for Con...

2022.10.12 Platform and mobile app updates, bug fixes, feature highlights, and coming soon New: - Export and print buttons added to many list views and reports - Expiration date for employee surveys is now configurable - Opportunities for Resident Surveys and Employee Surveys are now available on Cortex’s mobile app Bug Fixes: - Changing an employee’s start date stops surveys being sent out - Anonymity issue with Employee Survey Opportunities - Platform slowness - Missing contact...

2022.09.14 New: - Opportunities for Resident Surveys (tablet+QR) and Employee Surveys. Your team can be alerted and better manage action items discovered in these types of surveys within the Cortex platform. Click [here](https://knowledge-base.cortexhc.com/en/residentemployee-opportunity-rollout) to learn more. - Ability to use CheckUp Calls to get 5-star Google reviews - Cortex helped a Utah based HH company improve their Google Rating from 1 star to 4.6 stars in just 3 months. Email sal...

2022.08.10 New: - Multi select location filters on most reports - Payor/Referral source filters available on Employee and Resident Survey pages and reports (PCC customers only, but can work for others upon request) - Reputation Manager product and reports available in the Cortex platform Bug Fixes: - Repeated segments in Opportunity comments Feature highlights: - Cortex recruiting services wants to match you with staff who actually stick around and we've crafted a model to where we ...

2022.07.13 New: - Reputation Manager dashboard allows you view online review trends and comments. - Patient surveys are now available via QR code. - Reorganization of Reports & Analytics tool Feature highlights: - Transition Manager has moved to a free for all model! Click [here](https://knowledge-base.cortexhc.com/en/transition-manager-update-june-2022) to learn more. - Cortex chat support is available 8am-8pm MDT M-F. Chat with a Customer Success Specialist to answer your questions...

2022.06.21 Transition Manager updates, bug fixes, feature highlights, and coming soon New: - Transition Manager is moving to a free for all model! Click [here](https://knowledge-base.cortexhc.com/en/transition-manager-update-june-2022) to learn more. Bug fixes: - Fixed: New to Cortex users experienced a bug when logging into Transition Manager - Fixed: Employee email issue when sending gift cards - Fixed: Sped up loading time of various pages in the platform - Fixed: Chat Log report ...

2022.05.11 Transition Manager updates, reporting enhancements, bug fixes New: - Transition Manager Improvements and Updates - The free transition countdown is now visible for all users - Easily add invoicing contact information from the Transition Manager page - Document auto-uploader available for most Point Click Care users - Send referrals to a variety of organization types such as home health, pharmacy, DME, physician, home care, skilled nursing, and assisted living - Layout cha...

2022.04.12 Transition Manager updates, improvements to password flow, and Cortex mobile app New: - Transition Manager Improvements and Updates - We’ve streamlined Transition Manager and made it ultra easy to use! Using Transition Manager reduces readmissions, increases patient care, streamlines the process for SNFs and HHAs, and is employee turnover proof. - Document auto-upload feature available for some EHRs - Send referrals to a variety of organization types such as: home health, pha...