2023.08.09 Platform updates, bug fixes, feature highlights, and coming soon
New:
HR Heads Up report available to Cortex users with an HR access level
Ability to mark a patient as deceased from a patient’s profile page
View an employee’s available surveys from an employee’s profile page
Card view filter is now sticky so that selection does not need to be set each login
Bug Fixes:
Employee Sent Gift Card Report only showed 30 most recent sent gift cards
Archived page slow to load for users of multiple organizations
Unable to cancel transitions
Call analytics reports not displaying call scripts for all users
Feature highlights:
Is there a filter missing from the Shared Inbox that would make your life easier? Reach out to Cortex’s support team and let us know!
Cortex’s Knowledge Base has hundreds of self-help articles to answer your questions about the platform and help your team get maximum value using the platform.
Coming soon:
Date range filter on the Shared Inbox homepage
Join Cortex’s Customer Success team for a webinar on August 29th at 1pm MST to learn best practices for bringing your patients back on service.