2023.12.20 Platform updates, bug fixes, feature highlights, and coming soon
New:
Card view is now the default for the shared inbox (you can choose to make your default the list view if desired)
Full title of Opportunity now included in card view
First three lines of the opportunity details now included in card view (answer choice + associated notes)
Survey Analytics
Report centered on page
Percentile column added
Percentile coloring updated
Start date filter removed and all events displayed when looking at expanded patient history
Starting December 1st, each sent gift card incurs a small fee of $1.95
Bug Fixes:
Auto-fill employee information when sending gift cards
Google reviews show up in order of when they were posted in platform
Feature highlights:
Do you have a question about the platform or feel like you could use a refresher on Cortex’s capabilities? We recommend checking out Cortex’s updated User Manual here!
Coming soon:
No customer webinar in December (Happy Holidays!). Stay tuned for details about January’s webinar.