Opportunities Guide & Best Practices

Cortex houses a large amount of patient and employee feedback, which can sometimes feel overwhelming. To help your team focus on what matters most, Cortex created Opportunities - actionable alerts that highlight the most important items needing follow-up. Opportunities are represented by orange icons in the Cortex platform. They can be generated from CheckUp Calls, Hospital Alerts, Resident Surveys, and Employee Surveys. - Patient Opportunities - Reacquire Patient- A former patient has had a ...