Opportunities Guide & Best Practices

Cortex houses a large amount of patient and employee feedback which can sometimes feel overwhelming. Cortex created Opportunities to help your team sift through the information and find the most important items that need follow-up. Opportunities can be generated from CheckUp Calls, Hospital Alerts, Resident Surveys, and Employee Surveys. Opportunities are represented by orange icons in the Cortex platform. Keep in mind, that you may not see every Opportunity mentioned below in your Cortex platfo...