Cortex can help boost your organization's online reputation through the use of our Google Review product. While conducting a CheckUp Call, Cortex's Registered Nurses screen for patients or family members who are/were thrilled with their care. The Registered Nurse will text the happy patient or family member a link directly to your organization's Google page where the patient or family member can leave a 5-star Google review.
Best Practices:
- A member of your organization should review and respond to Google reviews in a timely manner.
How to use Google Reviews:
- Reach out to a member of the Cortex team at success@cortexhc.com to turn this product on.
- Sit back and wait for the 5-star Google reviews to roll in!
Click on the Google Review tile to review all Google reviews.
- Quickly respond to reviews as needed.