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January '26 Release Notes

Cortex- Release Notes

2026.01.14  New, Feature Highlights, and Coming Soon

✨New:

  • Report Card Leaderboard: Updated to display up to three overall scores side by side for easier comparison, with new show and time-interval filters, rank-based sorting, and added score explanations.

  • Compliance Alert Improvements: Alert confidence indicator (1→100), enhanced visibility into who viewed the alert, improved accountability + action tracking, and building contact info now easily accessible.

  • Opportunity Outcome Status Buttons: Enhanced workflow for tracking Opportunity resolutions and progress, giving your team better visibility and control across the platform.

🚀Feature Highlights:

  • Send gift cards through Cortex to celebrate milestones, holidays, and recognize your team. Choose from hundreds of popular vendors like Amazon, Starbucks, and Target. Reach out to success@cortexhc.com to learn more. 

  • Cortex Mobile App is now live! Find us in the Apple App Store or Google Play by searching “Cortex Health”.

📅Coming soon:

  • Upcoming Webinar: Join the Cortex Customer Success Team for a training session focused on helping you maximize your Cortex subscription and support patient and employee experience goals in 2026.

    • 📍 Tuesday, January 27th at 10am MST (9am PST / 11am CST / 12pm EST)

Questions or feedback? We’re here to help. Reach out at success@cortexhc.com.