2024.05.15 Platform updates, bug fixes, feature highlights, and coming soon
Platform Updates:
Transition Manager
Updated transition page layout and fields
Receivers must select a decline reason if declining a transition
Status icons indicate the status of the transition for each service line
SMS (text message) alerts now available for Transition Manager
Archive and Star transitions in the Shared Inbox
Transition view indicator for sending location displays how many views a transition has as well as who has viewed the transition
Enhanced status messages when a referral is unavailable
Updated printable version for transitions
COVID-19 questions removed from all CheckUp call scripts
Bug Fixes:
“Visible To” on transitions fixed
“Email Address Not Valid” error message when sending a gift card
Feature highlights:
Celebrate and reward your employees by sending them gift cards through Cortex! The platform makes tracking sent gifts easy and allows your employees to choose from hundreds of gift card options.\
Join the Cortex team for our monthly general training session for new users or anyone interested in a refresher on the Cortex platform.