QR Code Surveys are surveys you can use to get quick feedback from staff, residents/patients, family members, and other visitors. QR Code Surveys are similar to a suggestion box. Anyone with a smart device can scan the QR code or type the URL to complete a survey.
Best Practices:
- Your organization's Cortex Champion should review QR Code survey results within 24 hours.
- Your organization's Cortex Champion should delegate any issues to the appropriate party to address any concerns brought up in the surveys.
How to use QR Code Surveys
- Email success@cortexhc.com to set QR Code surveys up for your organization.
- The Cortex Team will provide a flyer with your organization's name and QR Code image and link for you to post in your building.
- Log into Cortex.
Click QR Code Surveys.
The colored dots will indicate the sentiment of the survey.
Click on any survey to review additional survey details and notes.
- Ensure any issues are addressed as quickly as possible.
Archive the survey.