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February '25 Release Notes

Cortex- Release Notes

2025.02.12  Bug fixes, feature highlight, and coming soon

šŸ›Bug Fixes:

  • Survey Expired text missing from expired Employee Survey links

  • Heatmap export not downloading for some scripts

šŸš€Feature Highlight:

  • Boost your organization’s Google ratings with our 5-Star Review Service—effortless, effective, and designed to enhance your reputation. Email success@cortexhc.com to sign up today!

šŸ“…Coming soon:

  • Smarter Opportunity generation for calls and surveys is coming soon! Instead of relying on specific answer choices, AI will now analyze responses to identify Opportunities, ensuring better threshold configuration and capturing more relevant Opportunities based on context.

  • Join the Cortex team for an exclusive session on Opportunities and Best Practices. Learn more about recent improvements to Opportunity generation and get your questions answered! Don’t miss out- [Register here] to secure your spot for Tuesday, February 25th at 10am MST.

  • Starred will be changed to Saved and the star icon will be replaced with a bookmark icon.

Questions or feedback? We're here to help! Contact us at: success@cortexhc.com.