2024.07.10 Platform updates, bug fixes, and coming soon
Platform Updates:
AI enhancements for CheckUp Calls
CheckUp Call generated Opportunity AI summaries listed on card view
CheckUp Calls now have AI summaries on the call detail page
Call transcripts are automatically generated for each CheckUp call on the call detail page
Cortex Perception Index (CPI) added
Bug Fixes:
Employee Sent Giftcard Report fixes
“Status” filter
Some employees show up more than once on the report
Coming soon:
Join the Cortex Customer Success Team to learn about Cortex’s newest AI updates and how they can benefit your team.
Additional AI enhancements to Employee Surveys and Hospital Alerts